When you wear the logo, you are the brand. This course will explain the importance of appearance, hygiene, actions, language and attitude while on the job.

This program introduces the Negotiating Style Profile instrument, and discusses how to interpret and use the resulting report. It details each of the five styles, and shows how to deal with them in a negotiation. You will then be able to analyze yourself (and members of your negotiating team, if any) and those you are negotiating with, and develop a strategy to address dealing with them by style.

There is a wealth of nonverbal information about people provided by the things around them, i.e., their “artifacts.” This includes personal items such as appearance and clothing, shared items such as desks and offices, and public items such as the overall company office environment. This program shows where to look for this information, and highlights issues in maintaining a good personal image.